Ordering Metal Gates and Railings Across Türkiye and to France: Remote Measuring, Shipping, Customs and Installation Guide

In short: metal gates and railings can be ordered for places outside İzmir, and even outside Türkiye, for example in France. Unlike a local job, though, you need to agree four things upfront: how the measurements are taken and approved, how the product is packed and transported, who is responsible for customs and paperwork, and who installs it. This guide walks through the steps and the questions to ask when ordering remotely from an İzmir-based supplier.

Why is a remote order different?

On a local job the installer can visit to measure, see the site and correct a wrong measurement the next day. In another city or abroad that flexibility shrinks; a measuring error means remaking the product, re-shipping it and weeks of delay. A remote order therefore succeeds on written, approved information: measurements, drawing, material, paint colour, installation scope and delivery terms.

The ordering process step by step

1. First enquiry: product type, approximate size, photos and address are shared.
2. Preliminary quote: material, design and an approximate cost range.
3. Final measurements and photos: the measurements taken on the buyer’s side are confirmed.
4. Technical drawing and approval: the manufacturer provides a dimensioned drawing and a colour and material list; the buyer approves in writing.
5. Production and checks: cutting, welding, painting and pre-installation checks.
6. Packing and shipping: parts are protected against damage; transport and insurance are decided.
7. Installation and handover: the parts are installed on site, and operation and paintwork are checked.

Getting written approval at each stage protects both buyer and manufacturer if a dispute arises.

Measuring remotely: reducing the risk of error

Measurement is the riskiest stage of a remote order. These steps cut the risk considerably:

• Measure the opening at three points: top, middle and bottom. Walls are rarely perfectly plumb.
• Note the slope of the ground: the track of a sliding gate and the swing clearance of a hinged gate depend on it.
• Measure the free wall at the side: a sliding gate needs space for the leaf to open.
• Photograph from every direction: the street side, the inside, the posts, the ground and the wall next to the gate.
• Give exact dimensions, not approximations: “about 4 metres” is fine for a preliminary quote, not for production.
• If possible, have a local installer verify the measurements. A small check costs far less than remaking a gate.

Give written approval of the measurements and the drawing before production starts.

Transport and packing within Türkiye

Gate and railing parts are generally prepared like this:

• Leaves and panels are wrapped in foam, cardboard or stretch film so the paint is not scratched.
• Long parts (posts, tracks, railing profiles) can be transported in wooden frames or crates.
• Fittings, hinges, motors and accessories are packed separately and labelled.

Three transport options are usually considered: parcel/part-load freight, a full vehicle, or the buyer’s own vehicle. Which suits you depends on size, weight and address. Check for damage on delivery; if there is any, note it on the delivery receipt and document it with photos. Ask whether insurance is included in the quote.

Shipping to France: what you need to know

Sending metal products from Türkiye to France involves customs, tax, documents and standards that a domestic delivery does not. The following is general information; confirm the details with a customs broker, a tax adviser and whoever installs the project.

Delivery terms (Incoterms)

The delivery term sets how responsibility for transport, insurance, customs and tax is split between seller and buyer.

Term	In short
EXW	Goods are ready at the seller’s premises; what follows generally falls to the buyer
FCA	The seller hands the goods to the buyer’s carrier at an agreed point
DAP	The seller brings the goods to the agreed destination, without import clearance
DDP	The seller is responsible up to the destination, including import duties and taxes

The quote should state the term clearly; vague phrases like “delivered to your door” cause problems.

Customs, documents and tax

The customs union between Türkiye and the European Union covers industrial goods; however, the classification of the product, its origin, the documents required and import VAT (TVA in France) can vary from case to case. Agree the document list (invoice, packing list, transport document and, if needed, movement and conformity certificates) with your customs broker before shipping.

CE marking and product standards

On the EU market, gates and powered gates are generally subject to the relevant product standards. For example, EN 13241 is the product standard for industrial, commercial and garage doors and gates, and standards such as EN 12453 and EN 12445 cover the safety of powered gates. The suitability of the motor and control parts matters too. For railings in France, NF P01-012 is generally cited for dimensions such as height and openings, and NF P01-013 for test methods. Ask the manufacturer in writing which certificate and class your product type and location require.

Local planning rules

In France, local planning rules (PLU) and the town hall (mairie) can apply to fences, gates and façade changes. Prior permission may be needed for height, colour and appearance; check before ordering.

Payment, language and technical documents

• Ask whether the quote, drawings and technical documents can be provided in French or English.
• Dimensions should be metric, with centimetres or millimetres clearly stated.
• The payment plan (deposit, balance, payment on delivery) and warranty terms should be in writing.

Installation and after-sales

In a remote order, installation is as critical as measuring. Three common routes:

Method	Advantage	Watch out for
Manufacturer’s crew	Knows the product best	Travel and accommodation cost, scheduling
Local installation company	On site, quick	Familiarity with the product, shared responsibility
Buyer’s own tradesperson	Flexible	Installation instructions and remote support are essential

Whichever route you choose, the installation instructions, a fittings list and touch-up paint should be delivered with the goods. Also agree in writing who is responsible for spare parts, paint touch-ups, and motor and remote support after the sale.

For Turkish customers living in France

People who want a gate or railing made in Türkiye for a home, business or holiday house in France should be ready for common issues: remote approval of the measurements, someone being present at the delivery address, finding an installer, and following the customs process. Having a relative or a local tradesperson check the measurements and be present on delivery makes the process easier.

Pre-order checklist

• Are the product type, material and paint system in writing?
• Were the measurements taken at three points and approved in writing?
• Were the technical drawing and colour sample approved?
• Is the delivery term (EXW/FCA/DAP/DDP) clear?
• Are transport, insurance and packing covered?
• Is it clear who handles customs, VAT and documents?
• Did you ask for the CE and standards documents your product needs?
• Who will install it, and is it included in the quote?
• Are warranty, spare parts and touch-up support in writing?
• Are the payment plan and the estimated lead time in writing?

Common mistakes

1. Measuring at a single point and starting production without drawing approval.
2. Leaving the delivery term vague (“delivered to the door”).
3. Remembering CE and standards documents after the order.
4. Not writing the installation scope into the quote.
5. Accepting delivery without checking for damage.
6. Looking only at the lowest price without comparing transport, insurance and installation.

Next steps

To see which gate or railing suits you, read our guide to metal gates and railings in İzmir and our article on choosing railing and gate materials. Browse examples on our garage and garden gates and railings pages.

For a project in another city or in France, share the product type, approximate dimensions, photos and delivery address through our contact page or on WhatsApp; process and shipping details are clarified together, project by project.